Shipping policy

Due to the unique nature of our items, we do not offer shipping services. All purchases must be picked up in-store. If you prefer to have your order delivered to your home, you will need to arrange and manage the shipping yourself. Alofa will not be responsible for any associated charges or damages incurred during this process.

If you decide to organize your own delivery, our staff will take photos of the items before they are handed over to ensure their condition is documented. Please note that we cannot assist with any damages that may occur during your own delivery arrangements. These delivery arrangements are to be made during business hours.

Unfortunately, we cannot help carry or remove the items from the store where originally stored for pick up.